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Privacy Policy

TCV’s Digital Privacy Policy

We do not collect or store personably identifiable information about site visitors.

Cookies: A cookie is a piece of data, stored on your hard drive that contains information about the user. They are often used for personalization or tracking features to facilitate the user’s subsequent visits and provide feedback to the site owner on website usage. The use of cookies on TCV’s website is limited to Google Analytic’s first-party cookies reporting on user interactions on our website. These cookies store non-personally identifiable information.

Log Files: Our Internet Service Provider (ISP) may provide us aggregate data collected in regard to visitor Internet connections and IP addresses that we use to analyze trends and administer our web site. IP addresses are not linked to personably identifiably information. Examples of the type of information:

  • The name of the domains from which visitors accessed our site (such as “google.com”).
  • The name of the site from which visitors linked directly to our site, if any.
  • The type and version of browser used (such as Microsoft Edge or Apple Safari, etc) .
  • The date and time of visits, what pages of our site were visited and how long a visitor stayed.

E-mail: When you use an e-mail link on our site, or fill in our contact form, you are opting to identify yourself. Any information you provide is used only to respond to your request. We note that e-mail is not a secure medium and if the information you are choosing to provide is sensitive or confidential, we encourage you to contact us by phone, postal mail or personal visit.

E-mail newsletters: TCV occasionally issues periodic email newsletters. The service which we use to produce these newsletters is appropriately secured and does not disclose any customer mailing lists. The service uses cookies and web beacons to tabulate data, which is provided only to TCV to assist in the administration of our electronic newsletters. The web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL). You may unsubscribe from these newsletters at any time via the link provided on every newsletter.

Links: This web site may contain various links to other web sites or apps that may be useful to the user. Please be advised that when you click on these links you are leaving the TCV web site and TCV encourages you to be aware of the security/privacy practices of these sites. 
TCV clients have the option of obtaining Internet access to their TCV account data, via a link on the TCV website. When this link is utilized you are also leaving the TCV website and entering one provided by Northern Trust. This site does use cookies to process the password access features to your account.

Changes: If we should decide to change any aspect of our privacy policy, it will be posted on this website, under “Privacy Statement” on our home page.

Accuracy: We make every effort to ensure the data and information presented on our website is accurate but cannot be responsible for any typographical or transcription errors.

Disclaimer: The investment and or estate planning information on our web site is provided for your information and we sincerely hope you will find it useful. Everyone’s situation is unique, however, and we urge you not to take any action based on the information provided here without seeking the advice of a competent investment or tax professional.

Full client privacy policy

Notice for California clients: The California Consumer Privacy Act of 2018 (CCPA) gives California consumers additional controls over their personal information. CCPA gives California consumers the right to know what kind of information TCV has about them, why we use it and the business purpose(s) for sharing it with third parties (“Right to Know”), the right to opt-out of or opt into the sale of their information (“Right to Opt Out/Right to Opt in”) and the right to request that certain information be deleted (“Right to be Forgotten”).

Trust Company of Vermont does not sell personal information.

If you are a TCV client who is a resident of California and want more specific information, please contact your administrator.

“Trust Company of Vermont” also known as “TCV” may send appointment reminders, meeting information, and status of services requested/delivered through text messages. Message frequency varies. Message and data rates may apply. Reply STOP to cancel Text HELP for help. Carriers are not liable for delayed or undelivered messages.